Premium Service Banking -GTO

Job Description

Be responsible for any other duties which would be assigned from time by the manager To drive large corporate transaction business passing through the premium service desk and ensuring efficiency and accuracy by other departments on processing these transactions through proper monitoring and tracking; Coordinate receipt of all transaction acknowledgments/ advises due to customers from the internal processing departments and return to the respective customers under supervised courier service

Key Roles & Responsibilities

• Manage day-to-day customer queries directed through the customer telephone hotline and/or e-mails efficiently & professionally and resolve the queries within the same-day on behalf of the Relationship Managers; All issues/queries directed through PSB to be logged in the complaints/ issues log for internal monitoring & review

• Maintain high professional standards by adhering to the Bank’s Policies and Procedures to enhance the Bank’s image.

• Receiving IATA collections from Travel Agents twice a month.

• Monitoring and tracking PSB stationary stock and ensure sufficient stock

• Ensure implementation and monitor compliance on relation to money laundering prevention (AML & KYC) as specified by group policy and local regulation

Qualifications & Skills

 Degree level, however a professional qualification would be advantageous (IOBZ or CIS)
 At least 3 years Banking Experience.
 Thorough knowledge of bank products and procedures.
 Thorough knowledge of lending, credit scoring and securities.
 Sales and marketing ability.
 Change driven, ability to adapt and motivate others to accept change.
 Effective decision taker to handle a variety of branch problems and issues.
 Strong interpersonal, management and leadership skills.
 Ability of plan.
 Wide knowledge of banking practice and theory, professional qualification advantageous.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.


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Country Physical Security Manager - Barclays Bank Tanzania

Role:
Grade: BA 4
Division: COO
Location: Dar es Salaam
Employment nature :Permanent
Barclays Bank Tanzania seeks to recruit an experienced professional Country Physical Security Manager reporting to the Chief Operating Officer.
Job holder will be a member of the COO Management Committee, in charge of managing the security services and Africa security policies, standards for the entire bank with Barclays Tanzania. Such security services to meet the business requirements, local, legal regulations and adhere to Bank policies and procedures.
The candidate will be tasked to develop security risk control capabilities and pro-actively Incept/lead security management by continued education, training and prevention initiatives that are threat based.

Role purpose and scope
Main Accountabilities' Physical Security Prevention, Detection, Deterrent
Policies and standards - drive the local implementation of Barclay's policies, procedures, and standards for Identifying and protecting Intellectual property assets, personnel, property, facilities, operations, or material from unauthorized disclosure. misuse, theft, assault, vandalism, or loss
Undertake Risk Assessments of all bank properties and maintain a record of all the recommendations With tracking system Professional networks -liaison with Police and Government authority to ensure that bank is kept abreast of the most up to date Information/intelligence on threat levels crime data and advice on how to react to them, also obtain membership of banking/security organizations to understand industry threats
Undertake reviews of Security systems at all locations and certify that they are
Functioning according to the purpose for which they were installed
Project support - Provide technical advice consisting with Barclays Security procedures and policy
Produce Security reports as required by Barclays Security
(Daily, Week, Monthly ete...)
Take control of all security-related budgets (Installations, maintenance, repairs, services, guards, alarms monitoring. access control, cash In transu, etc ... ), and assume responsibility for their effective management within the approved annual budgeted limits. Obtain sign off authority from Africa Security Head and the local businesses
Verify the quality of compliance With Barclays Security pokies and
standards/procedures by performing on-ste reviews, and obtain a minimum level of
Satisfactory in any Audit review of the Department
Implement and manage physical Protection standards as mandated by Barclays Security policies Policy and directives
Modify Security procedures as required local governmental regulations.
Ensure that Security policies and Procedures are accurately reflected in Continuity of Business plans
All projects requiring a Security input are timely reviewed and where appropriate referred to Barclays Security -Head for review and approval.
Be familiar with and manage all security related contracts to recognize practices
and obtain added value
Ensure where security guards (In house/contract) are used, that there are appropriate assignment instructions for each location. Security guards must be properly trained and reflect the standards required by Barclays Security Policies.
Provide executive protection as requested. Manage and co-ordinate activities with
Police/Embassies and all other pertinent parties
Actively participate in Security awareness training programmers and
Induction training
Ensure that all Security Vendors are approved by the In Country Vendor
Selection Committee and all Security contracts are appropriately specified and' properly tendered
Implement all directives from Barclays Security - Regional Management
Review and investigate all Incidents of a Security/ Safety nature, and ensure that relevant Senior Management is kept informed
Support in Investigating Incidents as required by Barclays Security and produce detailed reports as required
Perform due-diligence report as required on all Security related work scope
Implement and manage all physical security operations protection programs and safety standards as mandated by Barclays Security policy and directives
Report any Country legislative requirement that affect the bank
Audit Programme - Submit reports of Security Self Audit Check list.
Risk Control Assessment
Incident Management - Provide direct support to sites I locations in the country, In regards to managing security-related modems (i.e., theft, workplace Violence, drug use Investigations, etc.) and also provide appropriate security support for Special Situations -related Incidents
Barclays Security Initiatives - Specifically support the Barclays Security

Technical Skills/Competencies
Communications skills (English and Swahili written and spoken)
Reporting writing skills
Computer practice (Outlook, Word, Excel, Power Point. etc. .. )
Personal availability (24 hours accessibility and travel availability)
Decision making (serious and strong personality)
Working In group capacity (good relationship With employees and vendors)
Management skills (trained In supervision responsibilities )
Quality assurance (Improving and learning capacity)

Knowledge and Expertise:
Between five and seven years Fraud Industry knowledge and experience,
preferably In corporate security
Excellent presentation and communication skills
Leadership skills
Report writing skills
Creative & practical execution of high level concepts
Working knowledge of risk management discipline and processes
Has good understanding of latest security systems and equipments within the financial services sector, especially in country and market trends
Experience
Proven track record In the successful delivery of risk management
Exercising judgment and discretion for larger credit exposures
Managing risk and reward


APPLICATION INSTRUCTIONS:

Submit your latest CV and cover letter via email or the link below
The cover letter should cover- why you are interested in the position. what individual skills you would bring to the role, how you would bring our values to life in your role.
Include the contact details of at least 2 professional referees and Indicate your availability should you be successful.
Should you face any challenges please contact us Telephone click show number below

Please note that only successful applicants will be contacted.

All candidates should apply through:
https:/ /Barclays.taleo.net/careersection/2/moresearch,ftl?lang=en-GB

Head of Internal Audit

Department:People & Change Tanzania

Job type:Permanent

Closing date:10-Feb-15

Reference Number:130-PEO00388

The CompanyOur client is a leading commercial bank in Tanzania with a regional presence. They value the principles of good banking-strong capitalization, liquidity, risk diversification, conservative lending policies, investment in service delivery channels and customer experience orientation. They therefore wish to recruit the Head of Internal Audit.

Roles & ResponsibilitiesThis role will manage the independent internal audit and security services for the bank. This incorporates undertaking continuous independent Audit, Internal Control and Security review to provide assurance to the Board that the Bank’s Operations are carried out in line with the documented Policies and Procedures, comply with Legal and Statutory requirements and that the Shareholders and Stakeholders interests are secure and well protected.The Head of Internal Audit will report to the Board.
The Head of Internal Audit will be accountable and responsible for, among others to:
•Review the existing audit techniques and approaches used within the Bank and ensure that these are in conformity with acceptable international standards;
•Identification of all the main areas of risk within the Bank and ensuring that action is taken by Senior Management to control and effectively deals with such risks;
•Plan, direct and monitor the auditing of the Operations (transactions and accounts), Financial and Credit functions to ensure compliance with Bank policies, procedures and statutory requirements;
•Based on the audit findings and within the context of the Bank’s Objectives and Policies and taking account of the overall business environment and trends, make recommendations and contribute to the development of solutions to improve the internal control and operational environment;
•Put in place an MIS system that will enable continuous tracking of the division’s performance and provision of management and external reports;
•Organise, manage and motivate the available human capital within Audit and Security Division through establishment of suitable organisation structure and implementing development programmes to optimise competence and productivity;

Requirements•Bachelors/Master’s degree in relevant professional qualification in banking and accounting or finance from a reputable institution;
•At least 8-10 years’ experience in banking with at least 5 years’ experience in general management positions;
•Full awareness and appreciation of profit dynamics in Banking;
•Proven leadership and people management skills with a high level of commitment and enthusiasm;
•Full knowledge of BOT’s Act & various Regulations;

Additional InformationA competitive package will be offered depending on the experience and qualifications of the successful applicant.
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Head of Operations and Service Delivery Tanzania

Department:People & Change Tanzania

Job type:Permanent

Closing date:10-Feb-15

Reference Number:130-PEO00391

The CompanyOur client is a leading commercial bank in Tanzania with a regional presence. They value the principles of good banking - strong capitalization, liquidity, risk diversification, conservative lending policies, investment in service delivery channels and customer experience orientation. They therefore wish to recruit the Head of Operations and Service Delivery to manage the Operations Division of the Bank.

Roles & ResponsibilitiesThis role incorporates all aspects of contact with the Bank’s customers through Customer Services, Service Quality, Cash management and managing the centralised back office function, which includes Trade Finance and Treasury operations, Clearing, Information Technology and Funds Transfer. The Head of Operations and Service Delivery will report to the CEO.
The Head of Operations and Service Delivery will be accountable and responsible for, among others to:
•Act as a member of the Bank’s MANCOM, ALCO, BORC, and Human Resources Committees, take a proactive role in influencing policy and the strategic direction of the Bank;
•Assume responsibility for the Bank’s entire service delivery for all bank customers and as part of the senior management team contribute to the achievement of annual business plans and strategic objectives;
•Develop new and improved Service Delivery channels and any other additional channels that may be developed, which meet the needs of the bank customers to ensure the Bank remains competitive;
•Put in place an MIS system that will enable continuous tracking of the department’s performance, monitoring of customer satisfaction and provision of management reports;
•Identify and develop new business locations and improve alternative service delivery channels to meet the needs of Bank customers and ensure the Bank remains competitive;
•Organise, develop and maintain front office operations and support structure, staffed by high calibre and well-motivated staff utilising efficient, relevant and comprehensive processes to achieve superior delivery of customer service at all times;
•Manage Bank’s exposure to external and internal risks at the service delivery front, including but not limited to adherence to procedures, optimum cash management within set limits, and physical security of bank staff and assets;
•Manage a business continuity plan for service delivery;
•Manage projects within budgets, set timeliness and with required effectiveness and efficiency;
•Put in place a quality management system of international standards that ensures service quality;
•Continuously review services provided at the branch to ensure that customers receive services efficiently;
•Monitor the activities of key competitors to ensure that the Bank is in a position to respond appropriately to protect existing business and generate new business

Requirements•Bachelors/Master’s degree in relevant professional qualification in banking and accounting from a reputable institution;
•Full awareness and appreciation of profit dynamics in Banking;
•Minimum 10 years’ experience in banking operations.
•Experience, awareness and appreciation of all aspects of balance sheet management in banking;
•Proven leadership and people management skills with a high level of commitment and enthusiasm;
•Full knowledge of BOT’s Act & various Regulations;

Additional InformationA competitive package will be offered depending on the experience and qualifications of the successful applicant.

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Head of Personal Banking Tanzania

Department:People & Change Tanzania

Job type:Permanent

Closing date:10-Feb-15

Reference Number:130-PEO00390

The CompanyOur client is a leading commercial bank in Tanzania with a regional presence. They value the principles of good banking - strong capitalization, liquidity, risk diversification, conservative lending policies, investment in service delivery channels and customer experience orientation. They therefore wish to recruit the Head of Personal Banking.

Roles & ResponsibilitiesThis role incorporates is a key business leadership position with overall responsibility for setting the strategic agenda for the Personal Banking Division of the Bank. The position holder is responsible for balance sheet growth, customer acquisition, customer retention, profit and loss targets. The job includes product development oversight, aimed at sustaining the Bank’s competitive position within its chosen market segments. Additionally the role holder is responsible for high quality customer experience through the Bank’s delivery channels.The Head of Personal Banking will report to the CEO.

The Head of Personal Banking will be accountable and responsible for, among others to:
•Develop and manage a Personal Banking strategy for the bank taking into account the growth potential, competitor activity and existing customer base.
•Define measurable business growth objectives, management process and measures for sales and service;
•Deepen the current banking relationships by cross selling to customers’ additional products and services to realize new income streams, increased use of products and create dependency;
•Review services provided at all the bank channels i.e. branches and electronic channels to ensure that retail customers receive services from their channel of choice efficiently;
•Identify and develop new business locations and improve alternative service delivery channels (ATM, Internet Banking and Mobile Banking, Website) to meet the needs of Bank customers and ensure the Bank remains competitive;
•Serve as a member of the Bank’s Assets and Liabilities Committee and Management Committee take a proactive role in influencing policy and the strategic direction of the Bank;
•Manage the Bank’s exposure to external and internal risks at the service delivery front, including but not limited to adherence to procedures, optimum cash management within set limits, and physical security of bank staff and assets;
•Manage the Retail banking process and ensure that customers have a seamless service experience through all Bank delivery channels;
•Manage the Banc assurance product innovation and sales to achieve optimum returns;
•Organize, manage and motivate the available human capital within Personal Banking Division, through suitable organization structure and development programs to optimize competence and productivity

Requirements•Bachelors/Master’s degree in relevant professional qualification in banking and accounting from a reputable institution;
•Professional qualifications in banking will be an added advantage;
•Minimum 10 years banking experience with 5 years’ experience in general management, sales and relationship management;
•Knowledge and experience in modern Personal Banking, Retail Branch, Card Business, and Banc assurance& Investment practices in financial services industry.
• Full knowledge of BOT’s Act & various Regulations;

Additional InformationA competitive package will be offered depending on the experience and qualifications of the successful applicant.
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Project Support Officer - Azania Bank Ltd

Azania Bank Ltd is a Commercial Bank which has recently recorded fast growth. This growth has created an employment opportunity. As for now, the Bank is in the process of acquisition of the new Core banking system and there exist a vacancy at our Head Office to support the project, the expected timeframe of the project is One year and therefore ,the employment will be on Contractual Basis. For those who are willing to join well motivated work teams of Azania Bank family is as follows»

Project Support Officer. 1 position (Head,Office) Dar es Salaam

Role and Objectives

To provide project" implementation support and assistance, design of project It communication material and the monitoring of project impact. JUt
Tasks and Responsibilities
Consolidating and collecting periodic (Daily, weekly and monthly) status updates from the various project steering Committees.
Preparation of monthly project updates for Management Executives
Monitoring and providing up to date information of project
Preparing and distributing monthly (Programmes of work)pack
Reporting on project status along other activities within the department
Send meeting reminders and bookings of meeting rooms
Control of and provision of material required to facilitate meetings eg. projectors, Flip
charts etc.
Keeping of accurate records of project activities
Maintenance of machinery /inventory required for efficient office functioning
Ensure all deliverables are delivered on time
Provide end to end project management support to the Business Analysts and project Managers.
Liaise closely with all members of the project team: to ensure successful project
implementation
Manage resource capacity within the unit
Coordinate resource availability and management of test cycles
Coordinating all logistics for internal and external staff (Vendor)

DECISION MAKING PARAMETERS AND AUTHORITY LEVELS

Make proposals and advise on the following :-
-Project execution methodology
-Business process/product changes
-project implementation costs
-Dealing with compliance exceptions against business policy/procedure
and applicable Laws and regulation.

Qualification, Experience and Competences.

A Bachelor Degree or Advanced Diploma in related field.
Proficiency in office automation and banking technologies
Must be computer literate including knowledge of MS Power Point,MS Word ,Execel and MS Project and MS Vision
Good understanding of Banking practice in general
Certified Prince2 practitioner and / or PMI member rriay be added advantage
At least 1-2 years working in a similar role

Remuneration
Attractive remuneration packages await successful candidates to the above post as per
Azania Bank Limited Salaries and Incentive Schemes as reviewed from time to time.

General Information
Shortlisted candidates will be required to meet all costs associated with their attendance to the interviews. Please note also that successful candidates will be required to meet their relocation costs to Dar es Salaam.

APPLICATION INSTRUCTIONS:

Azania Bank Limited is an equal Opportunity Employer. Applications must be attached with detailed resume, Copies of relevant certificates, names and addresses of at least two referees. Please provide telephone numbers and e-mail addresses of referees.
.
Please note that only shortlisted candidates will be contacted.
Please apply in confidence to:
MANAGING DIRECTOR,
AZANIA BANK LIMITED,
MAWASILIANO TOWERS, SAM NUJOMA ROAD
P. O. BOX 32089 DAR ES SALAAM.
Tel No.: 2412025/26/27, Fax No.: 2412028

Executive Assistant - Access Bank Tanzania

Access Bank Tanzania is a commercial Bank with a special focus on microfinance. It was established in November 2007 by a mix of international shareholders such as Access Holding, International Finance Corporation (World Bank), KfW, African Development Bank and Belgium Investment Company for Developing Countries (BIO). The Bank has an extensive 12 branches spread across the country in regions of Dar es salaam, Mwanza, Kahama, Tabora and Mbeya together with a specialized agro loans outlet in Kisesa, 20 Kilometers of Mwanza

As one of the fastest-growing banks in Tanzania, we are offering excellent long-term career development opportunities for recent and fresh graduate and young professionals. In order to support our dynamic expansion process, we are looking forward to recruit External self-motivated and enthusiastic individuals to join our team in Head Office Dar es salaam

JOB TITLE: EXECUTIVE ASSISTANT

Responsibilities

Assistance of Chief Executive Officer in day-to-day business
Assist to/prepare meetings with Heads of Developments (HoDs)/Branch Managers and other staff
Pro-actively follow-up on decisions to ensure execution
Assist the CEO in the day the day business activities and manage his agendas 1.e. (Meeting, letters conferences etc)

Preparation of board meetings and committees
Prepare board materials
Coordinate logistics with the Company Secretary

Relations with external parties
Coordinate and respond to requests form external visitors
Coordinate the logistics for all foreign visitors

Communication, corporate identity and staff motivation
Assist the CEO and Marketing Department in executing the internal communications
Assist the CEO in strengthening the bank’s corporate identity

Reports
Edit and produce various reports such as Key Performance Indicators
Other reports as per request

Qualification
Languages: Fluency in English and Kiswahili
Academic qualification at least Diploma in Business Administration or related field
Profound knowledge in administration, especial report writing dealing with corporate duties and detailed oriented
Experience of at least 3 years in the same position, personal assist to Management or other related post
Computer literacy: expert in Microsoft word is important, Excel and PowerPoint are critical
Languages: Fluency in English and Kiswahili

APPLICATION INSTRUCTIONS:

Or address it to Human Resources Department, Head Office, Kijitonyama Opposite Makumbusho Village, Derm House P.O. Box 95068 Dar es salaam

, Please DO NOT send applications more than once

Access Bank Tanzania is an equal opportunities employer

Job Vacancies at AccessBank Tanzania

EXCITING CAREER OPPORTUNITY

Access Bank Tanzania is a commercial Bank with a special focus on microfinance. It was established in November 2007 by a mix of international shareholders such as Access Holding, International Finance Corporation (World Bank), KfW, African Development Bank and Belgium Investment Company for Developing Countries (BIO). The Bank has an extensive 12 branches spread across the country in regions of Dar es salaam, Mwanza, Kahama, Tabora and Mbeya together with a specialized agro loans outlet in Kisesa, 20 Kilometers of Mwanza

As one of the fastest-growing banks in Tanzania, we are offering excellent long-term career development opportunities for recent and fresh graduate and young professionals. In order to support our dynamic expansion process, we are looking forward to recruit External self-motivated and enthusiastic individuals to join our team in Head Office Dar es salaam

JOB TITLE: EXECUTIVE ASSISTANT

Responsibilities

1. Assistance of Chief Executive Officer in day-to-day business
a. Assist to/prepare meetings with Heads of Developments (HoDs)/Branch Managers and other staff
b. Pro-actively follow-up on decisions to ensure execution
c. Assist the CEO in the day the day business activities and manage his agendas 1.e. (Meeting, letters conferences etc)

2. Preparation of board meetings and committees
a. Prepare board materials
b. Coordinate logistics with the Company Secretary

3. Relations with external parties
a. Coordinate and respond to requests form external visitors
b. Coordinate the logistics for all foreign visitors

4. Communication, corporate identity and staff motivation
a. Assist the CEO and Marketing Department in executing the internal communications
b. Assist the CEO in strengthening the bank’s corporate identity

5. Reports
a. Edit and produce various reports such as Key Performance Indicators
b. Other reports as per request

Qualification
• Languages: Fluency in English and Kiswahili
• Academic qualification at least Diploma in Business Administration or related field
• Profound knowledge in administration, especial report writing dealing with corporate duties and detailed oriented
• Experience of at least 3 years in the same position, personal assist to Management or other related post
• Computer literacy: expert in Microsoft word is important, Excel and PowerPoint are critical
• Languages: Fluency in English and Kiswahili

Applications can be made online through our email address career@accessbank.co.tz. or address it to Human Resources Department, Head Office, Kijitonyama Opposite Makumbusho Village, Derm House P.O. Box 95068 Dar es salaam latest 31st January 2015, Please DO NOT send applications more than once

Access Bank Tanzania is an equal opportunities employer

Source: Daily News 22 January 2015

AUDITOR, OPERATIONS AUDIT AT KCB BANK

The Position
Reporting to Audit Manager, the job holder will be required to provide independent and objective assurance on the effectiveness of risk management, control and governance processes to add value and improve organization’s operations.
Key Responsibilities
Contribute in conducting risk assessment for assigned audit assignments
Perform audit procedures to give assurance on effectiveness and efficiency of control environment, and compliance to KCB Group policies and Central Bank of Kenya (CBK) Prudential guidelines.
Documents the results of audit work in accordance with internal audit guidelines and the Institute of Internal Auditors (IIA) standards.
Review and evaluate the system of internal controls and assess their adequacy and effectiveness and propose value adding recommendations for improvements.
Document findings and communications on the results of work performed, for review by the Audit manager.
Perform other related duties as assigned.
The Person
· Bachelor’s Degree in a Business Related field from a university recognized by Commission for University Education.
· Must Possess CPA/ACCA, and CIA/CISA/ACIB, qualification
· Master degree is an added advantage
· Proficiency in the use of audit management software e.g. TeamMate
· A minimum of 4 years in Audit and 4 years in General Banking.
· Implementing / managing a process framework and governance on enterprise level
· Customer Service Skills
· Demonstrate leadership ability capacity.
· Strong Business and Financial Analytical skills.
· Superior communication and inter-personal skills, including report writing.
· Effective planning, organizing and problem solving skills.
· Strong management and administrative skills.
· Initiative and self-drive.
The above position is demanding for which the bank will provide a competitive package for the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke
To be considered your application must be received by Jan. 30, 2015.
Only short listed candidates will be contacted.
JOB REF: AUDIT 01/2015

Bank Clerk at Tanzania Postal Bank (TPB)

Tanzania Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly organized temporary Bank Clerk (1 position) to join the Retail and Business Banking Directorate for three months. The work station is Bukoba.

Reporting Line: Branch Manager(BM)/Branch Operations Manager (BOM)

Locations: Bukoba
Work Schedule: As per TPB Staff regulations
Division: Branches
Salary: Commensurate to the Job Advertised

Essential Duties and Responsibilities:-

 Attend customers at the Counters.

 Guide prospective customers who come over the counter for enquiries.

 Receive Cash and Cheque deposits

 Posting Transactions

 Handle Foreign Exchange Transactions

 Cross sell Banks Products to Customers

 Affixing photographs in new/continuation customer pass books

 Correspond with Cards custodians on issues relating to ATM cards, check reports in order to solve customer complaints.

 Any other duties as may be assigned by Supervisor/BFO from time to time.

 Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank.

 Report Suspicious Transactions

 Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your Customer(KYC)/Customer Due Diligence (CDD)

 Issue new passbooks and ID cards to new customers.

 Scrutinizing and short casting customers passbooks before making payment on customer’s accounts

 Computing and charging commissions, interest and all other bank charges on customers.

 Fill delivery notes/registers for items moved from one office to another by post of dispatch.

 Balancing teller’s cash at the closure of business daily.

 Prepare Bank reconciliation statement and Running cash position

 Filing/bundling records for safe keeping in the record rooms.

Key Responsibilities

Provide customer service at inquiry desk and othee duties as assigned by Branch
Manager/Operations Manager.

Education:

Holders of Ordinary Diploma in Economics/Commerce/Finance/ Business administration or Business related or any other equivalent qualifications issued by a recognised institution

The position will attract a competitive salary package, which include benefits. Applicants are invited to submit their resume (indicating the position title in the subject heading) via e-mail to: recruitment@postalbank.co.tz. Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location. Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in any way be attached during application.

Tanzania Postal Bank is an Equal Opportunity Employer and is very committed to environmental, health and safety Management.

Tanzania Postal Bank has a strong commitment to environmental, health and safety management. Late applications will not be considered. Short listed candidates may be subjected to any of the following: a security clearance; a competency assessment; physical capability assessment and reference checking.

Please forward your applications before 22nd January 2015.

Social Development Specialist - The World Bank

The WBG consists of five specialized institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). IBRD and IDA are commonly known as the World Bank, which is organized into six client-facing Regional Vice-Presidencies, several corporate functions, and – as of July 1, 2014 – has introduced fourteen Global Practices (GPs) as well as five Cross-Cutting Solution Areas (CCSAs) to bring best-in-class knowledge and solutions to regional and country clients.


GLOBAL PRACTICES & CROSS-CUTTING SOLUTIONS AREAS


The 14 GPs are: Agriculture; Education; Energy and Extractives; Environment and Natural Resources; Finance and Markets; Governance; Health, Nutrition and Population; Macroeconomics and Fiscal Management; Poverty; Social Protection and Labor; Social, Urban, Rural and Resilience; Trade and Competitiveness; Transport and ICT; and Water. The 5 CCSAs are: Climate Change; Fragility, Conflict and Violence; Gender; Jobs; and Public-Private Partnerships. The new operating model is part of a broader internal reform aimed at delivering the best of the World Bank Group to our clients, so that together we can achieve the twin goals of (1) ending extreme poverty by 2030, and (2) promote shared prosperity for the bottom 40% of the population in every developing country.


THE “SOCIAL, URBAN, RURAL AND RESILIENCE” (SURR) GLOBAL PRACTICE


Urbanization is occurring at an unprecedented pace. Cities generate 80% of global GDP and are key to job creation and the pursuit of shared prosperity. Yet one billion city residents live in slums today, and by 2030 one billion new migrants will arrive in cities. This concentration of people and assets will exacerbate risk exposure to adverse natural events and climate change, which affects the poor disproportionately. The absence of secure land tenure underpins deprivation and is a major source of conflict in the urban and rural space. One and a half billion people live in countries affected by repeated cycles of violence. In the absence of services, participative planning and responsive institutions, these trends will result in increased poverty, social exclusion, vulnerability and violence. Finally, avoiding a 4-degree warmer world requires drastically reducing the carbon footprint of cities.




Duties and Accountabilities:




General Roles and Responsibilities include:


• Carries out responsibilities for a variety of operational tasks, e.g. technical analyses, design of technical assistance interventions, participation in loan negotiations, etc.
• Employs appropriate methodologies for handling simple and complex procurement tasks and/or issues
• Participates in developing and implementing sector strategy and assists in country-specific policy work.
• Participates in missions in area of specialization; provides technical inputs and guidance to counterparts on appropriate scope, technology, costs, etc.; prepares terms of reference for project- or sector-related work.
• Works independently, seeking guidance on complex projects/issues from senior specialists.


Specific Roles and Responsibilities:


• Provide direct social safeguard review and support to clients and Bank teams working on the Kenya portfolio. Where appropriate the Social Development Specialist may be asked to support task teams in other countries in the Country Management Unit.
• In particular, advise and guide Bank teams and client governments on the applicability of, and compliance with, Bank social safeguard policies; supervise and provide technical support to government project agencies on preparation and implementation of social safeguard components; formulate the necessary supporting documentation required internally by the Bank to process projects; and participate in periodic supervision to monitor and ensure compliance with safeguard policies throughout the project phases.
• Contribute to capacity building for local government agencies, training and other dissemination efforts on social safeguards.
• Based on demand participate in, or lead, country safeguard reviews.
• As the safeguard work program permits, contribute to the Unit’s broader social development agenda, including social accountability, social inclusion, youth at risk, gender, and conflict.
• Travel in-country regularly to support the various lending operations as needed, and if required undertake some limited international travel within the Africa Region.
• The selected individual will report to the Unit’s Practice Manager. He/she will also be supervised, guided and mentored by the Senior Social Development Specialist in Nairobi, in addition to one of the Unit’s two Lead Social Development Specialists. He/she will be expected to work closely with environment safeguards colleagues working on the Kenya portfolio.

Desired Skills and Experience
• Master's degree with 5 years of experience, or equivalent combination of education and experience in a related social science (e.g., Sociology, Anthropology, Economics, Political Science)
• Knowledge of World Bank’s social safeguard policies on involuntary resettlement and indigenous peoples, as well as the ability to provide advice on social safeguards issues to task teams and clients. Related experience on issues of resettlement including land administration and management and its related compensatory issues, indigenous peoples, or public consultations.
• Demonstration, through written work and dialogue, of in-depth knowledge of social issues in Kenya.
• Proven capacity to translate analytical work into policy advice and operational, actionable, recommendations.
• Demonstrated skills and direct work experience with at least one or more of the following: public consultations; public hearings; participatory research methods (including observation, surveys); participatory rural and urban appraisal; participatory poverty assessments; participatory monitoring and evaluation; and grievance redress mechanisms.
• Proven capacity to work with a wide range of stakeholders, international organizations, development agencies, government counterparts, beneficiaries of Bank projects, and civil society organizations.
• Strong oral and written presentation skills, creativity and problem-solving skills. Outstanding interpersonal skills and demonstrated ability to work in multi-disciplinary teams and multicultural environments.
• Enthusiasm for, and commitment to, poverty alleviation, social development and addressing the needs of the most vulnerable.
• Excellent oral and written communications skills in English; knowledge of French and/or some local languages would be an advantage.




For further details and to apply, please go to www.worldbank.org/careers and under “current job openings” seek vacancy number 150010. Deadline for applications is January 21, 2015.

AJIRA BENKI YA NMB - MWISHO LEO - 13th January, 2015

Bank Tellers Jobs at NMB Eastern Zone (Morogoro and Coast regions) - Jan 2015

NMB Plc rely on your commitment to achieve its vision and mission of being the preferred Financial Service Partner in Tanzania through innovative distribution, and extensive Branch Network and offering affordable customer focused financial Services to the Tanzanian Community in order to realize sustainable benefits for all Stakeholders.

We are therefore seeking to recruit high caliber, skilled, motivated, result-oriented and self- driven candidates with high integrity to fill the positions of Bank Tellers in Eastern Zone (Morogoro and Coast regions ) Job Purpose and Summary Reporting to Branch/Customer Service/Back Office Manager, Bank Teller will be responsible for collecting deposits in the form of cash and cheques and to pay out cash to customers promptly and efficiently.

Specific Duties and Responsibilities will be to:
• Ensure that daily cash summaries are checked and day’s cash transactions are properly in line with set performance targets.
• Count cash deposited (accurately) and ensure that it is correctly entered in the computer system or manual ledger.
• Ensure that cash, withdrawal form or cheques presented are always paid to customers strictly in line with established procedures.
• Ensure that collected cash calculations are correct, and withdrawal forms and cheques presented are accuracy.
• Manage the supply of cash by ensuring withdrawing cash from the strong room at the start of the business and ensure that it is deposited back in the strong room at the end of the business.
• Attend customers’ queries, fast, with confidence whenever asked.
• Up and cross sell NMB Plc products.
• Seek approval from supervisor on payments that exceed his/her specified limit
• Report any fraudulent behaviour to the supervisor.
• Ensure that government cheque and other cheques presented by customers to the supervisor for special clearance with BOT or other banks are timely attended.
• Perform other duties as directed or assigned by his/her superior. Qualifications, Knowledge and Skills:
• Must be a holder of University degree/ advanced diploma or
• Diploma holder (with two years working experience) in bank related fields from recognized university/college.
• Computer literate with skills in Word- processing and Spreadsheets.
• Able to display a high level of attention to details and skills in interviewing clients to assess their integrity.
• Able to communicate very well in both English and Kiswahili.
• Creative, innovative and honest
• Able and willing to work in challenging environments.
• Able to work under pressure with minimum supervision

Important General Information to interested Applicants:

How to Apply:

If you are interested please submit the following:

• A handwritten application letter duly signed, briefly explaining why you are interested in the position
• CERTIFIED relevant copies of your certificates/testimonials (Final university/ college certificate, transcript, Ordinary & Advanced level academic certificates and birth certificate).
• A detailed and signed CV, showing clearly your competencies and skills, full address at work or at home including telephone /fax, mobile phone and email address.
• A list of three reliable referees (must be your lecturer, academic supervisor, Dean or supervisor on work related and Not friend/ relatives) with their full addresses including post address, current email, telephone, fax and mobile phone numbers.

CLOSING DATE: 13th January, 2015 at 4:00 pm
“NMB PLC IS AN EQUAL OPPORTUNITY EMPLOYER”

Send your application letter to the Human Resources Business Partner, ONLY via specified address hereunder:

Human Resources Business Partner​
NMB Plc Eastern Zone,​
P. O. Box 1066,​
Morogoro.