MFS Engineer - Tigo Tanzania

To ensure smooth MFS operations, in order to maintain high service availability and to achieve the overall company goals to accomplish service availability up to 99.99%
Key Responsibilities

• Responsible for operational routines to maintain a high level of quality and availability of MFS Platforms and products offered by the company to both internal and external customers.

• Responsible for the overall upkeep and management of all existing and future MFS services, Products and their integration to the company operations.


• Responsible for the design, development / customization/ acquisition and implementation of MFS products/systems to be offered to our subscribers or to be used internally.

• Provide first level MFS support and escalate to level 2(need further investigation) problems and report to the team.


• Re-classify problems into level3 (need vendor support) and initiate change request to be approved by team leader and subsequently product vendor /owner.

• Ensure that all MFS nodes, applications, products and associated processes are SOX compliant.


• Peforms daily operations and Maintanance for the current MFS Platforms (USSD GW, DB, MOBIQUITY NODES)

• Undertake system changes and any other projects assigned by the MFS technical manager
Position Requirements

• Bachelor degree in Computer Science/ IT/ Electronics/ Computer engineering or other related degree programme
• Must have atleast a minimum of 2-5 Years’ experience in MFS/VAS area
• MFS or finance business related process knowledge
• Planning and organization skills
• Technical credibility

Employee who want to apply for this position should:
• Inform the Line Manager and HOD
• Must have at least two years work experience within the company
• Send your application together with internal application form dully signed by the respective line manager.
• Do the assessment necessary to show the abilities and knowledge required by the position

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